Me: what is the basic? Senior citizen on a fixed income. Please continue to browse our website and use our self-service options. I already feel humiliated and beat down. He stated well no but with a new plan it would reactivate it. She was able to resolved part of my concerns and the other part she did escalated to promotion department. I told the manager I was never told to claim them even when I asked when I set up the service. I have been a customer many years.
They told me they would send out a new return kit. She was working with her Manager Cliff Taveras to resolve this issue and wanted me to email the tracking , which I did. During a storm last Monday a fire burned cables on a telephone post. I am being charged for both uverse and direct tv at the same time after I cancelled my service in Jan 2019. Thank you for your time. Isn't that a better solution, easier for them to reach me than me reach them, since I don't know who to reach. For a services I do not have.
We were requesting 4 months now 5 and now we're still getting billed for services never used by us. Some companies and industries offer programs to solve disputes. During mediation, both sides involved in the dispute meet with a neutral third party, a mediator, to create their own agreement jointly. I put the phone in the kit with all the instructions on December 27th, and mailed it on December 28th. It really shows how much you care about your customers!!! I called customer care and was hung up on 5 times before getting through.
Can I find out what my rights are? He said that he would have to fill out a ticket and get permission from his supervisor in order for that to occur, so I encouraged him to do that. At first I did not check online to see that they were deducting money from my account. The last rep stated if I purchase a new plan and allow both devices to hotspot for only 30 more dollars a month it would be working again. She then gave me a spiel about she always has a password on her phone for protection. So I had waited all that time, for nothing!!! I informed the person I need a phone immediately I was informed that I would be contacted in approx.
Every day you work, write down the time you start and the time you finish. Each time, no, they hadn't. Today, I noticed that I had a new voice mail notification on my cell phone so I checked it. I've been trying to bundle my services. At this time, there are 14 months of payments on the phone, that being the case, I'll be happy to give the phone back if I just don't have to waste my money on a phone I can't use. If the matter is being appealed, it will be noted below. You gotta be kidding me!!!! I keep getting passed around to told hold for the next member.
I asked to talk to a supervisor and I was refused. I responded that no, someone needed to call me back. If I complain about my pay, will workers be reported to Immigration? He said I would receive 100 dollar gift card I had to call twice before i received it. None of the tv work in my home. Hello, I upgraded my phone on the month of January buy one get one for free. Even if you choose not to have your activity tracked by third parties for advertising services, you will still see non-personalized ads on our site. Needless to say I am not a happy person at this point.
I have spoken to Kimberly, Thelma, Sarah, Ariel, Tamara, Derek, Julio, and the list goes on. In March, my plans to move changed. I was told I would not be charged any installation or re-connect fees. When it imposed on us, we balk, parse, challenge the data, question and give the customer a hard time. I have no use for the phone now that he has died and would like to not have to pay for it since I'm on a limited income. The subject of your complaint must be an Army program or person. On June 11, 2019, T-Mobile contacted Mr.
Also, note that some companies may let you opt-out of these clauses, if you do so within 30 days. Be prepared to share our secrets of success in areas where you have failed in the past. This is illegal and I the customer am tired of being screwed by the famous bigh business who is too big for it's britches because apparently employees think it is ok to scam people. Please treat people with compassion and dignity. I talked to someone on the 19th they said that i needed to fill out a transfer of billing form which i did. They have me opening for Tuesday 25 June 5 day repair window. Corporate stores are not doing this.
Switched 3 phone lines from business to personal. I would never recommend this company to anyone other than my worst enemy. Twice, service techs came and left a note on my front door, saying they were sorry they missed me. No one could not tell us anything and the recipient of our call could not speak very good English. There was no credit and still both phones were billed on my account. One is operating 2 cannot receive or call out phone calls.
Every month that I get my bill, I am being charge for 2 phones. Is this your first bill? Please note that T-Mobile is unable to provide Mr. I'm wondering if where you went first was corporate or not, because all corporate stores know the cost and I can't understand why they'd do that. He told me to buy it and gift it to someone. Include in your letter a reasonable deadline you expect a written reply or the dispute to be resolved.